1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide security, remember your preferences, and collect analytical data that helps us improve our services.
Similar technologies we may use:
- Local Storage / Session Storage: Browser-based key-value stores used for session persistence and UI state. They do not expire like cookies but can be cleared by the user.
- Pixel Tags (Web Beacons): Tiny transparent images embedded in pages or emails that log when they are loaded, used for analytics.
- Device Fingerprinting: A combination of browser and device attributes used strictly for fraud detection and security — not advertising tracking.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
Essential for the platform to function. They enable login sessions, two-factor authentication (2FA) state, CSRF protection, and API authentication. These cookies cannot be disabled as the Services cannot operate without them. They do not require your consent.
2.2 Functional Cookies
Remember your preferences to provide a more personalized experience, including language and region settings, dashboard layout, theme preferences, and dismissed notification banners.
2.3 Analytics Cookies
Help us understand how users interact with our platform — which pages are visited, where errors occur, and how features are used. All analytics data is aggregated and anonymized. We do not sell analytics data to third parties.
2.4 Security Cookies
Help detect and prevent fraudulent activity, abuse, and unauthorized access. Used alongside device fingerprinting to identify suspicious login attempts and protect your account.
2.5 Marketing Cookies (Optional)
With your explicit consent, used to measure the effectiveness of campaigns. We do not use behavioral advertising networks or share your data with ad exchanges for targeting.
3. Specific Cookies We Set
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
nxp_session | Strictly Necessary | Authenticated user session token (HttpOnly, Secure) | Session |
nxp_csrf | Strictly Necessary | Cross-site request forgery protection token | Session |
nxp_2fa_verified | Strictly Necessary | Records that the current session has passed 2FA verification | 24 hours |
nxp_locale | Functional | Stores your language/region preference | 1 year |
nxp_theme | Functional | Stores UI theme preference | 1 year |
nxp_analytics_id | Analytics | Anonymized identifier for session analytics | 12 months |
nxp_fp | Security | Device fingerprint hash for fraud detection | 30 days |
nxp_cookie_consent | Functional | Stores your cookie consent choices | 12 months |
HttpOnly, Secure, and SameSite=Strict attributes to mitigate XSS and CSRF risks.4. Your Consent
When you first visit our platform, you will see a cookie consent banner. Strictly necessary and security cookies are enabled by default. Functional, analytics, and marketing cookies require your explicit consent before being set.
You may update your preferences at any time through the Cookie Settings panel in your account settings or by clicking the "Cookie Preferences" link in our footer. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
5. Managing Cookies via Your Browser
You can control and delete cookies through your browser settings. Disabling strictly necessary cookies will prevent you from logging in or using the platform.
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions
For more information: allaboutcookies.org.
6. Third-Party Cookies
Some pages may include content from third-party services (embedded documentation, status widgets) that may set their own cookies, over which we have no control. We do not integrate third-party advertising networks, social media tracking pixels, or cross-site behavioral analytics platforms.
7. Changes to This Policy
We may update this Cookie Policy to reflect changes in technology, law, or our practices. We will notify you of material changes via a cookie consent banner update or in-platform notice.
8. Contact
For questions about our use of cookies:
- Email: privacy@nevoxepay.com
- Help Center: nevoxepay.com/help